Computer Wizard
Non Starting PC
Check Power
If
your computer does nothing at all when you try to
start it, first check that the power cable is securely plugged in at
the back of the computer as well as into a working power outlet. If the
computer is plugged into a surge protector, see if the surge protector
has a reset switch that you can push. (If it doesn't have a reset
switch and the problem is with the surge protector, it will need to be
replaced.) Try plugging a lamp or other device into one of the surge
protector's outlets to make sure it's working.
Check Monitor
If
you can hear the computer's fan or hard-disk drive, or if you can see
indicator lights on the main unit but the monitor stays dark, make sure
that the monitor is connected to a working power source, that it's
turned on and that it's securely connected to the computer via the
video cable.
Non System Disk
If the monitor and computer have power
but the computer displays a "Non-system disk or disk error" message,
check to make sure you didn't leave a disk in the A: drive. If you did,
eject it and restart the computer.
Operating System does not complete startup
If the OS still won't start even though the computer and
monitor have power, try restarting with a Windows CD-ROM in the CD-ROM
drive. Hard Disk - If the operating system then starts, your problem is
probably with the startup hard drive or with the operating system
installed on it. If you can't fix the drive, you'll have to replace it.
Various Repair Tools are Available from Pressing F8
(over and over) as
your computer starts:
Tools in Windows XP and Vista:
Safe Mode - Starts Windows with only core drivers and services. Use
this when you cannot boot after installing a new device or driver.
Safe Mode with Networking - Starts Windows with core drivers and
networking support.
Safe Mode with Command Prompt - Starts Windows with core
drivers and launches a command prompt window.
Enable Boot Logging - Creates ntbt.log which lists all
drivers loaded at startup, including the last driver before failure.
Enable VGA or Low Resolution Video - 640 x 480.
Last Known Good Configuration - Uses the most recent settings
that worked.
Directory Services Restore Mode - use with Windows Domain
Controllers only.
Debugging Mode - enables Windows Kernel debugger.
Disable Automatic Restart - no restart on system failure.
Start Window Normally
Following Additional Modes are available with Vista:
Repair Your Computer - view list of system recovery tools:
- Startup Repair – automatically fix problems that prevent
Windows from starting.
- System Restore - Restore Windows to an earlier point in time.
- Windows Complete PC Restore - Restore your entire computer
from backup.
- Windows Memory Diagnostic Tool - Checks for memory hardware
errors.
- Command Prompt - Opens a command prompt window.
- Recovery Manager - Uses recovery from an available backup.
Disable Driver Signature Enforcement - Enable use of unsigned
drivers.